It’s saved us a ton of time on the back end and helped bring more confidence to our monthly reporting.
The challenge
What challenge or issue did you encounter that prompted you to seek assistance or support?
We were struggling to reconcile journal entries and invoicing within Procore after rolling it out for project financials. The way progress claims flowed through to our accounting software wasn’t lining up properly, and it was creating confusion with our internal reporting and cash flow tracking. We needed someone who understood both the QBO side and how Procore integrates.
The solution
How satisfied were you with the solution or resolution provided to address the challenge or issue you faced?
Extremely satisfied. Steven Palm was hands-on from the start—he took the time to understand how we were using Procore, identified where things were breaking down between the software and our QBO setup, and walked us through the fixes step-by-step. He worked closely with our bookkeeper and made sure nothing got lost in translation.
The results
What outcomes or results did you experience as a result of implementing the solution provided? Please share any improvements, changes, or impacts observed.
With Steven’s help, we were able to clean up our journal entry process and get our invoicing flowing properly through Procore to our QBO accounts. Our progress claims are now syncing more reliably, and we’re finally getting an accurate picture of project billings and cash flow. It’s saved us a ton of time on the back end and helped bring more confidence to our monthly reporting.
Company name
DRYSTAR Wall & Ceiling Ltd
Industry
Construction
Company size
Enterprise
Smoothx products used
Sync between Procore and QBO
About the company
DRYSTAR’s core values have been shaped over more than 25 years of delivering the finest commercial drywall/steel stud trade services to clients.
Location
Surrey, Canada