Our Team

At Smoothx the foundation of success lies in the dedication and talent of a team located around the world. From Australia to Canada, Europe and the Philippines each staff member brings unique expertise, passion and collaboration to ensure clients receive responsive, innovative and reliable solutions. 

Glen Davis

CEO, Co-founder

Daniel Green

CTO

Ambet dela Rosa

Technical Customer Support

Brock Willem

Content Creator

Denmark Palafox

Technical Customer Support 

Em Wright

Em Wright

Customer Success Manager

Femarie Joy Manga

Web Developer

Jacob Andrews

Account Executive

Justin Sharma

Account Executive

John Mauro

Technical Customer Support 

Neil Aldrin Chester Mendoza

Technical Customer Support 

Rio Aldeiro

Technical Customer Support

Sabine Cantereau

APAC Operations Manager

Steven Wilson

Technical Customer Support Team Leader 

Thomas Bruneau

Account Executive 

Tracy Vecchio

Finance

Malo Wellbrock

Smoothx Labs / Principal Engineer

Natalie Roberts

HR / Accountancy

Blake Austin

NAMER Sales Manager

Daniel Quantz

Technical Customer Support

Eduarda Oliveira

Marketing | Graphic Design 

Emanuele Avenia

Technical Customer Support

Francis Balbuena

Technical Customer Support 

Jay Taguines

Software Engineer

Julie Cook

Operations Manager – North America | EMEA

John Bautista

Technical Customer Support

Lynn Harvey

Install Base Account Executive

Rob Grajales

Technical Customer Support 

Skye McCormack

HR Coordinator 

Tina Fougere

Customer Experience & Office Manager – NAMER

Travis Janes

Account Executive

Zane Behen

Junior Software Engineer

Executive Team 

The Executive Team provides strategic leadership and guides Smoothx’s long-term vision while ensuring daily operations run smoothly.

This group combines co-founders’ big-picture thinking with dedicated executive support to keep the organisation aligned and responsive. 

Glen Davis

CEO, Co-founder

Daniel Green

CTO

Malo Wellbrock

Smoothx Labs / Principal Engineer

Operations 

The Operations department orchestrates processes and resources to deliver seamless service and scalable growth.

Operations professionals oversee project workflows vendor partnerships and overall efficiency making sure every client interaction reflects Smoothx’s high standards. 

Skye McCormack

HR Coordinator 

Julie Cook

Operations Manager – North America | EMEA

Sabine Cantereau

APAC Operations Manager

Natalie Roberts

HR / Accountancy

Customer Support 

The Customer Support team delivers friendly technical assistance and problem resolution around the clock.

Combining multilingual expertise and deep product knowledge this department keeps clients productive and confident in Smoothx’s solutions. 

John Mauro

Technical Customer Support 

Neil Aldrin Chester Mendoza

Technical Customer Support 

Rob Grajales

Technical Customer Support 

Denmark Palafox

Technical Customer Support 

John Bautista

Technical Customer Support 

Ambet dela Rosa

Technical Customer Support

Emanuele Avenia

Technical Customer Support

Rio Aldeiro

Technical Customer Support

Steven Wilson

Technical Customer Support Team Leader 

Francis Balbuena

Technical Customer Support 

Daniel Quantz

Technical Customer Support

Sales 

The Sales department builds client relationships and customises solutions to meet unique business needs.

Through consultative guidance and market insight sales professionals drive Smoothx’s growth and help clients achieve measurable ROI. 

Justin Sharma

Account Executive

Lynn Harvey

Install Base Account Executive

Thomas Bruneau

Account Executive 

Blake Austin

NAMER Sales Manager

Tina Fougere

Customer Experience & Office Manager – NAMER

Jacob Andrews

Account Executive

Travis Janes

Account Executive

Product & Engineering 

Product & Engineering blends visionary product strategy with hands-on development to create and refine Smoothx’s platform.

From road-mapping new features to writing clean code this department transforms ideas into reliable scalable software. 

Femarie Joy Manga

Web Developer

Jay Taguines

Software Engineer

Zane Behen

Junior Software Engineer 

Marketing 

The Marketing team amplifies Smoothx’s story through design content and campaigns that engage audiences.

From brand identity to paid media and video production these creative specialists drive awareness generate leads and nurture client relationships. 

Victoria

Marketing Coordinator

Brock Willem

Content Creator

Eduarda Oliveira

Marketing | Graphic Design